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three months guarantee

3 Month Qualified Eye Exam Guarantee

Every eye exam* completed by Magrabi Optical eye care professionals comes with a three-month guarantee. If you feel that your eyewear prescribed as a result of an exam (whether spectacles or contact lenses) is not helping you to see perfectly, then we will supply a replacement
free-of-charge, if the problem is due to a prescription error.
*Not available in all countries.

two months guarantee

2 Month Guarantee on Progressive Adaptation

All of our progressive ophthalmic lenses come with a two-month adaptation guarantee when purchased at
Magrabi Optical. If a customer is unable to adapt to progressive lenses in the first two months, Magrabi Optical will offer: 
- 1 pair of distance lenses to be fitted in the original frames free-of-charge.
- 1 pair of reading lenses free-of-charge, provided that the customer purchases a pair of frames for them.

15 days exchange

15 Day Exchange Guarantee

If for any reason you are not satisfied with your sunglasses, you may exchange them* within 15 days
of the purchase date at the Magrabi Optical location where they were purchased. If the new sunglasses of choice are more expensive than the ones being replaced, you will
be asked to pay the price difference. However, please
note that if you select a cheaper pair of sunglasses, no refund will be given.
*Provided that the sunglasses are still in saleable condition and presented in original packaging with proof of purchase.

one year guarantee

12 Month Minimum Guarantee on Manufacturing Defects

Any products purchased at Magrabi Optical that are defective due to the fault of the manufacturer will be covered by a guarantee. Magrabi Optical guarantees are valid in all Magrabi Optical stores across the region.
 

TO BENEFIT FROM OUR GUARANTEES AND SERVICES MENTIONED IN THIS FOLDER, A VALID RECEIPT MUST BE PRESENTED.
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